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RAWAL LOKCHAND Centreville, VA. 20120-6008 (703)266 - 9204 [email protected] Objective: To obtain a position in a technical support, using demonstrated skills and interests in networking, Internet, and database applications. Skills: - In process of attaining 'A+' Certification - Computer Technician. Operating Systems: DOS, Windows NT, Windows 97, Windows 95, Windows3.1, and Unix. - Internet Applications: Intranet, Netscape Communicator 4.06, Explorer 4.0, Electronic mail systems, and familiar with telnet. - Office Applications: Ms-Office 97 (Word, Excel, Access, PowerPoint, and Novell Perfect Works. - Fluent in five Languages English, Hindi, Punjabi, Urdu, and Farsi. - Willing to learn attention to detail, and team player. Relevant Professional Experience: Domain Registration Rep. Network Solutions Inc./ InterNIC 8/98 - present Provided technical assistance to a global client base using Unix, Oracle and Web based applications, research and analyze domain/internet security, process secured online payments, communicate with customers electronically, maintain databases, and coach new staff. Teller United Bank 4/97 - 6/98 Performed a multitude of tasks which include cash handling, customer service, data entry, filing, answering telephones, process deposits and withdrawals, resolved and researched customer inquiries, and cross-sell bank products and services. Bindery Associate Cleo's Duplicating Service 3/95 - 6/96 Worked in a team to meet deadlines on daily projects, set up machines, used in-house software, used different types of Xerox and bindery machines. Rental Agent M & S Apartments 7/93 - 3/95 Customer relations, process rental applications, responsible for account receivables, issue notices, track maintenance works efficiently, and created new tracking and filing system. Education: Business Administration Major Northern Virginia Community College Annandale, Virginia Expected graduation - June 1999 My interests: Computers, Internet, Stocks, Reading, and just having fun. | |||||||||||||||||
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